Privacy Policy

Last updated: May 18, 2025

Welcome to Saphiri Shopping™ (“Saphiri”, “we”, “us”, or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.saphirionlineshopping.com (the “Site”), use our services, or otherwise interact with us online or offline (collectively, the “Services”).

This policy applies to customers, visitors, and all individuals whose personal data we handle. Please read it carefully.

1. Who We Are

Saphiri Shopping™
Address: 7901 4TH ST N STE 22878,
St. Petersburg, FL 33702-4305, USA
Email: support@saphirionlineshopping.com
Phone: +1 727 739 0420

2. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal obligations, or user feedback. When we update it, we will revise the “Last updated” date at the top of this page. Any changes will become effective when posted.

3. Information We Collect

We collect information in several ways, depending on how you use our Services.

A. Information You Provide to Us

When you engage with our Site, you may directly provide us with:

• Contact Information: Name, email address, phone number, and mailing address
• Account Details: Login credentials, security questions, and user preferences
• Order Information: Billing and shipping addresses, payment method (last 4 digits only), and order history
• Customer Support Data: Any messages, feedback, or complaints sent to us via chat, email, or contact forms

B. Information We Automatically Collect

When you access our Site, we automatically collect certain information through cookies and other tracking tools:

• Device type and operating system
• IP address and approximate location
• Browser type and settings
• Pages visited, time spent, and navigation path
• Referral URLs or links clicked

C. Information from Third Parties

We may also obtain information from:

• Payment processors (e.g., Shopify Payments, PayPal)
• Shipping and logistics partners
• Marketing platforms and social media
• Fraud detection services
• Analytics providers like Google Analytics

4. How We Use Your Information

We use your information for the following purposes:

A. To Provide Services

• Process transactions and fulfill orders
• Verify your identity and manage your account
• Send order confirmations, shipping updates, and invoices
• Manage returns, exchanges, and refunds

B. For Customer Support

• Respond to your inquiries or feedback
• Resolve technical or delivery issues
• Offer assistance with product usage

C. For Marketing and Personalization

• Send promotional emails or newsletters (if subscribed)
• Show tailored advertisements on our Site or third-party platforms
• Offer discounts or notify you of sales or new products
• Analyze purchasing trends and user behavior

D. For Legal and Security Purposes

• Detect, prevent, and respond to fraud or misuse
• Comply with legal obligations and court orders
• Protect our business, rights, and customers

5. Sharing Your Information

We do not sell your personal information. We only share your data with third parties under specific circumstances:

A. With Service Providers

We share information with trusted third parties who help operate our business, including:

• Payment gateways (e.g., Shopify, Stripe, PayPal)
• Shipping and logistics partners
• Cloud hosting and website infrastructure providers
• Marketing and advertising platforms
• Analytics providers

B. With Your Consent

We may share your information when you give us explicit permission, for example, when you post a product review or connect through social media.

C. Legal Compliance and Business Transfers

We may disclose your information if required by law or in connection with a merger, acquisition, or sale of our business.

6. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Enable essential website functions (e.g., shopping cart, login)
• Analyze how users navigate and interact with our Site
• Deliver personalized content and ads
• Remember your preferences

You can control cookie preferences through your browser settings. Disabling some cookies may affect site functionality.

7. Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, or misuse, including:

• Secure servers and encrypted connections (SSL)
• Limited access to sensitive data
• Partnering only with PCI-compliant payment processors

However, no online system is completely secure. We recommend not sharing sensitive information via email or public channels.

8. How Long We Keep Your Information

We retain your personal information only as long as needed for:

• Providing products and services
• Maintaining your account
• Complying with legal obligations
• Resolving disputes and enforcing agreements

Once no longer needed, we securely delete or anonymize your data.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or fix incorrect information
• Deletion: Ask us to delete your data, where legally allowed
• Opt-out: Decline marketing communications or data sharing
• Withdraw consent: Revoke permissions previously given
• Data portability: Request a transfer of your data to another provider

To exercise these rights, email us at support@saphirionlineshopping.com. We may request identity verification before processing your request.

10. International Users

If you access our Services from outside the United States, your information may be transferred to and processed in the U.S. or other countries. We comply with applicable laws regarding international data transfers and will ensure adequate safeguards are in place.

11. Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect or process data from children. If you believe we have collected information from a child, please contact us immediately.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we manage your data, please reach out:

Saphiri Shopping™
📍 7901 4TH ST N STE 22878
St. Petersburg, FL 33702-4305
📧 Email: support@saphirionlineshopping.com
📞 Phone: +1 727 739 0420