FAQs

Welcome to Saphiri Online Shopping – your trusted destination for quality products and seamless online shopping across the USA. Below are answers to some of our most commonly asked questions.

Orders & Shipping

1. Where do you ship from?
We ship all our orders from our fulfillment centers located in the United States.

2. How long does shipping take?
Standard shipping usually takes 2-4 business days within the USA. Expedited shipping options are also available at checkout.

3. Do you offer international shipping?
Currently, we only ship within the United States. Stay tuned – international shipping is coming soon!

4. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can also track your order on the Order Tracking page.

Payments & Discounts

5. What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, and other major debit/credit cards.

6. Can I use more than one discount code?
Only one discount code can be applied per order, unless stated otherwise.

Returns & Refunds

7. What’s your return policy?
We offer a 30-days return policy on most items. Products must be unused and in their original packaging.

8. How do I return an item?
Simply visit our Returns Center and follow the step-by-step instructions. We’ll guide you through the process!

9. How long do refunds take?
Refunds are processed within 5–7 business days after we receive your returned item.

Account & Orders

10. Do I need an account to place an order?
Nope! You can checkout as a guest. But creating an account helps you track orders, save shipping info, and earn rewards.

11. I made a mistake in my order. Can I change it?
Please contact us within 2 hours of placing your order at support@saphirishop.com or call us at (123) 456-7890.

Still Have Questions?

If your question isn’t listed here, feel free to contact us at:
📧 Email: support@saphirishop.com
📞 Phone: (123) 456-7890
💬 Live Chat: Available Monday–Friday, 9 AM–6 PM EST